Monday, September 14, 2009

Friday, September 04, 2009

Cheesecake incident at Ikea, Alexandra, Singapore

I've always had a good experience in Ikeas all around the world, but today, I had a pretty negative experience at Ikea Alexandra in Singapore.

I was getting some tea with my mom, and we decided to go to Ikea as I was going to build a display cabinet for her. After getting Blueberry Cheesecakes and coffee, we found a seat in a rather crowded Ikea Cafe at 2:30pm. As my mom does not know how to use the coffee machine, she got out of the seat and came to see how to operate the machine. When we returned to the seat, our Unopened, untouched Blueberry Cheesecakes were gone.

My mom was quite alarmed and she went to asked the staff cleaners if anyone cleared our cakes, and the cleaners all told her no one cleared our table. After asking one of the elderly male cleaner, the elderly cleaner replied, "If no one is sitting there, management tell us to clear everything." The remark made my mother even more frantic now as she felt that her $3.80 for each Cheesecake was gone. There are also questions about "Do you have a receipt?" Which of course it was with the missing Cheesecakes.

I told my mom to leave, but she insisted to talk to the manager, and somehow my mother came back with Cheesecakes. I was actually quite relieved that she managed to get the cake and eat it finally, however the manager came over and made a very "unprofessional" remark after I considered it, "Case Closed". She said, "Please don't accuse my staff of clearing your table."

Granted that someone may have stolen our Cheesecakes when we were getting coffee, but that remark was uncalled for as she said it in a very confrontational tone. The case was closed but she had to add in one last remark to "Win" the conversation or somehow save face for Ikea as they have given us our Cheesecakes which we have lost and Ikea conceded them to us?

I don't really get it why anyone would come when we were happily eating our cakes and feeling that the problem is resolved. If it was a "Is there anything else I could do for you?" or "I'm sorry you had an unpleasant experience..." It would have been much better.

Well guess what, we decided that we do not need to purchase a $1000++ display cabinet from Ikea today. And of course, I'd think twice not before returning ever to Ikea for cakes and coffee, as there seem to be over eager cleaners or Cheesecake thieves there.

--Iron Bowl

Wednesday, September 02, 2009

Annoying Bus Ride

I was on the bus earlier today and a very unfortunate thing happened. I was sitting facing a man who initially seemed a little annoying. He was probably in his 40's, rather short and stout. Initially, he was just mouthing off at people, and as the bus ride continues, he turns on his phone and plays music loudly.

An Indian man sitting beside me looked at him for a brief moment and suddenly the man got offended and started shouting vulgarities. "What are you staring at?" "What is your F*cking problem?" "Which village are your from?" and much more. The Indian man avoided eye contact and the man got more angry. "You think you are better than me?" "You F*ucking bl**k a**hole, why did you stare at me?" The Indian man quickly apologized and left the bus.

Many people left the bus after the near confrontation and I seemed to be the only one opposite him. "You think I can be bullied?" "What is your problem?" The man started to talk to me and I have a strong feeling that he needs medical attention as he is mentally messed up, so I ignored him. "I'm talking to you f*cker..." The man got more aggressive and reached for me. I looked at him briefly and exited the bus, unfortunately he followed me off the bus.

"Hey, why you stare at me like that?" The man started shouting and followed me. Then he grabbed my shoulder and I turned around. Grabbing his hand, I twisted his arm and pulled him to the ground. With his arm stretched out, and him face down on the floor, I wrapped my legs around his arm giving him an arm bar, crossing my ankles at his shoulders. (My only trick I know from MMA)

With many pedestrian looking, no one ever bothered to stop, but they just stood there and stared. The man was still noisy and mouthing off, but when I applied more pressure, and he failed to break free, he finally gave up. I released him and helped him up, but he started mouthing again. This time I stared at him and I'm getting a little more annoyed. I wanted to walk off but I heard the word "Coward" coming out of his mouth and I started walking towards him. His boldness suddenly disappeared and he ran off.

Just my luck... Met up with a nut job...

--Iron Bowl