Thursday, July 30, 2009
Sunday, July 12, 2009
I received a mail with a $100 Voucher for any mobile phone purchase with a 24 month contract. I currently have a mio TV, Singnet, Wireless Singtel subscription, and a prepaid mobile.
I finally decided to go and get a Singtel line (I have one for my office handphone) for my personal use as there are a few phones which I am interested in getting and the $100 voucher seemed like a good deal.
I live in Novena, and I drove to Nee Ann City through the ERP gantry to park at the carpark only to find from one of the staff that somehow the voucher was applicable to people who transfer their lines from Starhub or M1 to Singtel.
Let me type out everything on the voucher.
Terms and Conditions
1. Promotion ends 31 December 2009
2. For redemption of mobile phone using the voucher featured in the mailer, you must sign up a new 24 month mobile exuipment contract on Singtel mobile price plans. Temporart suspension of service, downgrade of price plan and termination of line within 24 month contractual period will be considered as a breach of contact. Early termination charges apply.
3. Original mailer and NRIC must be presented for redemption. This offer is NOT transferable and is valid only for the person whose name is listed.
4. This offer is available only at all SingTel Retail Shops and SingtTel Exclusive Retailers, It is NOT valid with other promotions or premuims which may be offered above the line at the outlets.
5. Voucher is good for one time redemption. Only one voucher is allowed per transaction. Balance amount of the voucher if any, can be used to buy mobile phone/accessories at list price.
6. Trade-in is available only with eligible mobile phone models specified by the participating outlets. There is no refund of balance if trade-in value is higher than the offered price. The trade-in GSM mobile phone, original battert and charger must be in good physical and working condition.
7. The participating outlets reserve the right to reject any trade-in at their discretion. SingTel Mobile reserves the right to amend terms & conditions without prior notice. All SingTel's General Terms & Conditions of Service(s) appy, as listed in www.singtel.com/general_t&cs.
In no where did the voucher state that it was ONLY applicable to people who transfer their lines from Starhub or M1 to Singtel.
I went to the SingTel store at AMK hub and the same thing happened.
I know that clause 7 states that "The participating outlets reserve the right to reject any trade-in at their discretion. SingTel Mobile reserves the right to amend terms & conditions without prior notice." But what is the point of giving me a voucher when I am a loyal customer who does not own a cell phone from their competitors and not allowing me to use it to get a new line.
I have just wasted parking fees and ERP charges because the SingTel store decided to use a clause on the voucher and apply a new rule not stated on the voucher.
Wednesday, July 08, 2009
Wednesday, July 01, 2009
Learning vs Education.
Learning is defined as acquiring knowledge, skills and abilities by study, experience or being taught. But that is the result. What is the process? How do we learn?
Learning always involves self-development – learning to act differently, think differently and act differently. Learning is natural. We learn as we life and it is part of adapting to changing circumstances.
We may learn things by being taught directly in schools and in sometimes we may come to a conclusion that we are not very good at learning, when in fact we are not very good at being taught.
Learning differs from education. Education describes the results of learning and is often tested by examinations. Teaching cannot exist by itself. It is a two way process and it makes no sense to say, “I taught the subject but the student did not learn it.” This is the educational equivalent to the medical joke. ‘The operation was successful, but the patient died.”
Education is often seen as the teacher pouring knowledge into an empty vessel – the student. This is not education. This is knowledge injection. Having this presupposition leaves the teacher literally ‘drained’ and the student feeling ‘knowledge bloated’ only to take an examination where everything in the vessel is regurgitated at the right time to clear space for the next binge.
In Singapore, the education system fits this description perfectly. Many students are excellent vessels for injecting knowledge for a short period of time, and expelling the knowledge as an exploding diarrhoea -- leaving nothing much behind, just a satisfaction after the exam, knowing that it is all over.
Is this education system good? Do the student actually retain knowledge and learn? I believe the answer is dependent on the student.
Let me leave you with this thought: Education system is just like a diarrohoea, you can hold it in for a while, but you know, when the time comes, you've got to let it all out to be satisfied.
-- Iron Bowl